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【代码评审】商城:客服功能
This commit is contained in:
parent
2347bffeb1
commit
d89a19a92b
@ -7,7 +7,7 @@ import lombok.Getter;
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import java.util.Arrays;
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/**
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* 消息类型枚举
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* 客服消息的类型枚举
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*
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* @author HUIHUI
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*/
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@ -19,7 +19,7 @@ public enum KeFuMessageContentTypeEnum implements IntArrayValuable {
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IMAGE(2, "图片消息"),
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VOICE(3, "语音消息"),
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VIDEO(4, "视频消息"),
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// 和正常消息隔离下
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// ========== 商城特殊消息 ==========
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PRODUCT(10, "商品消息"),
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ORDER(11, "订单消息");
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@ -27,6 +27,7 @@ public class KeFuConversationController {
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@Resource
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private KeFuConversationService conversationService;
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// TODO @puhui999:updateConversationPinned
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@PostMapping("/update-pinned")
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@Operation(summary = "置顶客服会话")
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@PreAuthorize("@ss.hasPermission('promotion:kefu-conversation:update')")
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@ -1,26 +1,24 @@
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package cn.iocoder.yudao.module.promotion.controller.admin.kefu;
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import cn.iocoder.yudao.framework.common.pojo.CommonResult;
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import cn.iocoder.yudao.framework.common.pojo.PageResult;
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import cn.iocoder.yudao.framework.common.util.object.BeanUtils;
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import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message.KeFuMessagePageReqVO;
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import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message.KeFuMessageRespVO;
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import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message.KeFuMessageSendReqVO;
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import org.springframework.web.bind.annotation.*;
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import jakarta.annotation.Resource;
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import org.springframework.validation.annotation.Validated;
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import org.springframework.security.access.prepost.PreAuthorize;
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import io.swagger.v3.oas.annotations.tags.Tag;
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import io.swagger.v3.oas.annotations.Parameter;
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import io.swagger.v3.oas.annotations.Operation;
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import jakarta.validation.*;
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import cn.iocoder.yudao.framework.common.pojo.PageResult;
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import cn.iocoder.yudao.framework.common.pojo.CommonResult;
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import cn.iocoder.yudao.framework.common.util.object.BeanUtils;
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import static cn.iocoder.yudao.framework.common.pojo.CommonResult.success;
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import static cn.iocoder.yudao.framework.security.core.util.SecurityFrameworkUtils.getLoginUserId;
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import cn.iocoder.yudao.module.promotion.dal.dataobject.kefu.KeFuMessageDO;
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import cn.iocoder.yudao.module.promotion.service.kefu.KeFuMessageService;
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import io.swagger.v3.oas.annotations.Operation;
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import io.swagger.v3.oas.annotations.Parameter;
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import io.swagger.v3.oas.annotations.tags.Tag;
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import jakarta.annotation.Resource;
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import jakarta.validation.Valid;
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import org.springframework.security.access.prepost.PreAuthorize;
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import org.springframework.validation.annotation.Validated;
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import org.springframework.web.bind.annotation.*;
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import static cn.iocoder.yudao.framework.common.pojo.CommonResult.success;
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import static cn.iocoder.yudao.framework.security.core.util.SecurityFrameworkUtils.getLoginUserId;
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@Tag(name = "管理后台 - 客服消息")
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@RestController
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@ -47,6 +45,7 @@ public class KeFuMessageController {
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return success(true);
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}
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// TODO @puhui999:这个应该是某个会话,上翻、下翻;不是传统的分页哈;
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@GetMapping("/page")
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@Operation(summary = "获得客服消息分页")
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@PreAuthorize("@ss.hasPermission('promotion:kefu-message:query')")
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@ -15,9 +15,11 @@ public class KeFuConversationRespVO {
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@Schema(description = "会话所属用户", requiredMode = Schema.RequiredMode.REQUIRED, example = "8300")
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private Long userId;
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@Schema(description = "最后聊天时间", requiredMode = Schema.RequiredMode.REQUIRED,example = "2024-01-01 00:00:00")
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@Schema(description = "最后聊天时间", requiredMode = Schema.RequiredMode.REQUIRED)
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private LocalDateTime lastMessageTime;
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// TODO @puhui999:, 缺了空格哈
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@Schema(description = "最后聊天内容", requiredMode = Schema.RequiredMode.REQUIRED,example = "嗨,您好啊")
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private String lastMessageContent;
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@ -36,7 +38,7 @@ public class KeFuConversationRespVO {
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@Schema(description = "管理员未读消息数", requiredMode = Schema.RequiredMode.REQUIRED,example = "6")
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private Integer adminUnreadMessageCount;
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@Schema(description = "创建时间", requiredMode = Schema.RequiredMode.REQUIRED,example = "2024-01-01 00:00:00")
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@Schema(description = "创建时间", requiredMode = Schema.RequiredMode.REQUIRED)
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private LocalDateTime createTime;
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}
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@ -9,11 +9,11 @@ import lombok.Data;
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public class KeFuConversationUpdatePinnedReqVO {
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@Schema(description = "编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "23202")
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@NotNull(message = "会话编号,不能为空")
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@NotNull(message = "会话编号不能为空")
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private Long id;
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@Schema(description = "管理端置顶", requiredMode = Schema.RequiredMode.REQUIRED, example = "false")
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@NotNull(message = "管理端置顶,不能为空")
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@NotNull(message = "管理端置顶不能为空")
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private Boolean adminPinned;
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}
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@ -6,6 +6,7 @@ import cn.iocoder.yudao.framework.common.pojo.PageParam;
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@Schema(description = "管理后台 - 客服消息分页 Request VO")
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@Data
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// TODO @puhui999:不用 @EqualsAndHashCode 哈
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@EqualsAndHashCode(callSuper = true)
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@ToString(callSuper = true)
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public class KeFuMessagePageReqVO extends PageParam {
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@ -9,6 +9,8 @@ import lombok.Data;
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@Data
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public class KeFuMessageSendReqVO {
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// TODO @puhui999:貌似字段多了;1)id 不用;2)senderId、senderType 不用;3)receiverId、receiverType 也不用;原因可以想下哈
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@Schema(description = "编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "23202")
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private Long id;
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@ -25,10 +25,12 @@ public class AppKeFuConversationController {
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@Resource
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private KeFuConversationService conversationService;
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// TODO @puhui999:接口名不对噢;
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@GetMapping("/get")
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@Operation(summary = "获得客服会话")
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@PreAuthenticated
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public CommonResult<AppKeFuConversationRespVO> getDiyPage() {
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// TODO @puhui999:建议获取;和转换,分成 2 个哈;干净一些;
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return success(BeanUtils.toBean(conversationService.getOrCreateConversation(getLoginUserId()), AppKeFuConversationRespVO.class));
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}
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@ -8,6 +8,7 @@ import lombok.ToString;
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@Schema(description = "用户 App - 客服消息分页 Request VO")
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@Data
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// TODO @puhui999:不用 @EqualsAndHashCode 哈
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@EqualsAndHashCode(callSuper = true)
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@ToString(callSuper = true)
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public class AppKeFuMessagePageReqVO extends PageParam {
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@ -16,6 +16,7 @@ import java.util.List;
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@Mapper
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public interface KeFuConversationMapper extends BaseMapperX<KeFuConversationDO> {
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// TODO @puhui999:排序可以交给前端,或者 controller;数据库的计算尽量少哈;
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default List<KeFuConversationDO> selectListWithSort() {
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return selectList(new LambdaQueryWrapperX<KeFuConversationDO>()
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.eq(KeFuConversationDO::getAdminDeleted, Boolean.FALSE)
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@ -23,6 +24,7 @@ public interface KeFuConversationMapper extends BaseMapperX<KeFuConversationDO>
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.orderByDesc(KeFuConversationDO::getCreateTime));
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}
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// TODO @puhui999:是不是置零,用 update 就 ok 拉;然后单独搞个 +1 的方法;
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default void updateAdminUnreadMessageCountByConversationId(Long id, Integer count) {
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LambdaUpdateWrapper<KeFuConversationDO> updateWrapper = new LambdaUpdateWrapper<>();
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updateWrapper.eq(KeFuConversationDO::getId, id);
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@ -31,7 +33,6 @@ public interface KeFuConversationMapper extends BaseMapperX<KeFuConversationDO>
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} else { // 情况二:管理员已读后重置
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updateWrapper.set(KeFuConversationDO::getAdminUnreadMessageCount, 0);
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}
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update(updateWrapper);
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}
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@ -26,13 +26,16 @@ public interface KeFuMessageMapper extends BaseMapperX<KeFuMessageDO> {
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.orderByDesc(KeFuMessageDO::getId));
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}
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default List<KeFuMessageDO> selectListByConversationIdAndReceiverIdAndReadStatus(Long conversationId, Long receiverId, Boolean readStatus) {
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default List<KeFuMessageDO> selectListByConversationIdAndReceiverIdAndReadStatus(Long conversationId,
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Long receiverId,
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Boolean readStatus) {
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return selectList(new LambdaQueryWrapper<KeFuMessageDO>()
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.eq(KeFuMessageDO::getConversationId, conversationId)
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.eq(KeFuMessageDO::getReceiverId, receiverId)
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.eq(KeFuMessageDO::getReadStatus, readStatus));
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}
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// TODO @puhui999:status 拼写不对哈;ps:是不是搞个 ids + entity 的更新,更通用点
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default void updateReadStstusBatchByIds(Collection<Long> ids, Boolean readStatus) {
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update(new LambdaUpdateWrapper<KeFuMessageDO>()
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.in(KeFuMessageDO::getId, ids)
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@ -6,6 +6,7 @@ import cn.iocoder.yudao.module.promotion.dal.dataobject.kefu.KeFuConversationDO;
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import java.time.LocalDateTime;
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import java.util.List;
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// TODO @puhui999:可以在每个方法前面,加个【会员】【管理员】区分下
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/**
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* 客服会话 Service 接口
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*
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@ -20,6 +21,7 @@ public interface KeFuConversationService {
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*/
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void deleteKefuConversation(Long id);
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// TODO @puhui999:是不是方法名,体现出更新的是管理员的置顶哈
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/**
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* 客服会话置顶
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*
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@ -27,6 +29,7 @@ public interface KeFuConversationService {
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*/
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void updatePinned(KeFuConversationUpdatePinnedReqVO updateReqVO);
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// TODO @puhui999:updateConversationLastMessage 会好点哈
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/**
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* 更新会话客服消息冗余信息
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*
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@ -60,7 +63,9 @@ public interface KeFuConversationService {
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List<KeFuConversationDO> getKefuConversationList();
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/**
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* 获得或创建会话
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* 【会员】获得或创建会话
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*
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* 对于【会员】来说,有且仅有一个对话
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*
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* @param userId 用户编号
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* @return 客服会话
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@ -37,7 +37,6 @@ public class KeFuConversationServiceImpl implements KeFuConversationService {
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@Override
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public void updatePinned(KeFuConversationUpdatePinnedReqVO updateReqVO) {
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// 只有管理员端可以置顶会话
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conversationMapper.updateById(new KeFuConversationDO().setId(updateReqVO.getId()).setAdminPinned(updateReqVO.getAdminPinned()));
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}
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@ -62,10 +61,12 @@ public class KeFuConversationServiceImpl implements KeFuConversationService {
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return conversationMapper.selectListWithSort();
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}
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// TODO @puhui999:貌似这个对话,得用户主动创建。不然管理员会看到一个空的对话?
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@Override
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public KeFuConversationDO getOrCreateConversation(Long userId) {
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KeFuConversationDO conversation = conversationMapper.selectOne(KeFuConversationDO::getUserId, userId);
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if (conversation == null) { // 没有历史会话则初始化一个新会话
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// 没有历史会话,则初始化一个新会话
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if (conversation == null) {
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conversation = new KeFuConversationDO().setUserId(userId).setLastMessageTime(LocalDateTime.now())
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.setLastMessageContent("").setLastMessageContentType(KeFuMessageContentTypeEnum.TEXT.getType())
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.setAdminPinned(Boolean.FALSE).setUserDeleted(Boolean.FALSE).setAdminDeleted(Boolean.FALSE)
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@ -77,12 +78,11 @@ public class KeFuConversationServiceImpl implements KeFuConversationService {
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@Override
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public KeFuConversationDO validateKefuConversationExists(Long id) {
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KeFuConversationDO conversationDO = conversationMapper.selectById(id);
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if (conversationDO == null) {
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KeFuConversationDO conversation = conversationMapper.selectById(id);
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if (conversation == null) {
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throw exception(KEFU_CONVERSATION_NOT_EXISTS);
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}
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return conversationDO;
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return conversation;
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}
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}
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@ -6,6 +6,7 @@ import cn.iocoder.yudao.module.promotion.controller.admin.kefu.vo.message.KeFuMe
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import cn.iocoder.yudao.module.promotion.dal.dataobject.kefu.KeFuMessageDO;
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import jakarta.validation.Valid;
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// TODO @puhui999:可以在每个方法前面,加个【会员】【管理员】区分下
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/**
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* 客服消息 Service 接口
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*
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@ -34,12 +34,16 @@ import static cn.iocoder.yudao.framework.common.util.collection.CollectionUtils.
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@Validated
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public class KeFuMessageServiceImpl implements KeFuMessageService {
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// TODO @puhui999:@芋艿:捉摸要不要拿到一个地方枚举;
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private static final String KEFU_MESSAGE_TYPE = "kefu_message_type"; // 客服消息类型
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// TODO @puhui999:kefuMessageMapper;因为 messageMapper 可能会重叠
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@Resource
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private KeFuMessageMapper messageMapper;
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@Resource
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private KeFuConversationService conversationService;
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@Resource
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private AdminUserApi adminUserApi;
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@Resource
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@ -58,6 +62,7 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
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// 2.1 保存消息
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KeFuMessageDO kefuMessage = BeanUtils.toBean(sendReqVO, KeFuMessageDO.class);
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messageMapper.insert(kefuMessage);
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// TODO @puhui999:是不是 updateConversationMessage,里面统一处理未读、恢复;直接设置 KeFuMessageDO 作为参数好了。。。
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// 2.2 更新会话消息冗余
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conversationService.updateConversationMessage(kefuMessage.getConversationId(), LocalDateTime.now(),
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kefuMessage.getContent(), kefuMessage.getContentType());
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@ -66,14 +71,13 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
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conversationService.updateAdminUnreadMessageCountByConversationId(kefuMessage.getConversationId(), 1);
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}
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// 2.4 会员用户发送消息时,如果管理员删除过会话则进行恢复
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// TODO @puhui999:建议 && 换一行
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if (UserTypeEnum.MEMBER.getValue().equals(kefuMessage.getSenderType()) && Boolean.TRUE.equals(conversation.getAdminDeleted())) {
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conversationService.updateConversationAdminDeleted(kefuMessage.getConversationId(), Boolean.FALSE);
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}
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// 3. 发送消息
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getSelf().sendAsyncMessage(sendReqVO.getReceiverType(), sendReqVO.getReceiverId(), kefuMessage);
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// 返回
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return kefuMessage.getId();
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}
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@ -83,6 +87,7 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
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// 1.1 校验会话是否存在
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conversationService.validateKefuConversationExists(conversationId);
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// 1.2 查询接收人所有的未读消息
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// TODO @puhui999:应该不能 receiverId 过滤哈。因为多个客服,一个人点了,就都点了。
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List<KeFuMessageDO> messageList = messageMapper.selectListByConversationIdAndReceiverIdAndReadStatus(
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conversationId, receiverId, Boolean.FALSE);
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// 1.3 情况一:没有未读消息
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@ -98,7 +103,9 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
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if (UserTypeEnum.ADMIN.getValue().equals(message.getReceiverType())) {
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conversationService.updateAdminUnreadMessageCountByConversationId(conversationId, 0);
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}
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// 2.3 发送消息通知发送者,接收者已读 -> 发送者更新发送的消息状态
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// TODO @puhui999:待定~
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getSelf().sendAsyncMessage(message.getSenderType(), message.getSenderId(), "keFuMessageReadStatusChange");
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}
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@ -131,8 +131,9 @@ public class BrokerageUserServiceImpl implements BrokerageUserService {
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@Override
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public BrokerageUserDO getOrCreateBrokerageUser(Long id) {
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BrokerageUserDO brokerageUser = brokerageUserMapper.selectById(id);
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// 特殊:人人分销的情况下,如果分销人为空则创建分销人
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if (brokerageUser == null && ObjUtil.equal(BrokerageEnabledConditionEnum.ALL.getCondition(),
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tradeConfigService.getTradeConfig().getBrokerageEnabledCondition())) { // 人人分销的情况下,如果分销人为空则创建分销人
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tradeConfigService.getTradeConfig().getBrokerageEnabledCondition())) {
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brokerageUser = new BrokerageUserDO().setId(id).setBrokerageEnabled(true).setBrokeragePrice(0)
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.setBrokerageTime(LocalDateTime.now()).setFrozenPrice(0);
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brokerageUserMapper.insert(brokerageUser);
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