diff --git a/yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/dal/mysql/kefu/KeFuMessageMapper.java b/yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/dal/mysql/kefu/KeFuMessageMapper.java
index 3de68fe0f..f565fd7f0 100644
--- a/yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/dal/mysql/kefu/KeFuMessageMapper.java
+++ b/yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/dal/mysql/kefu/KeFuMessageMapper.java
@@ -27,9 +27,11 @@ public interface KeFuMessageMapper extends BaseMapperX<KeFuMessageDO> {
                 .orderByDesc(KeFuMessageDO::getCreateTime));
     }
 
-    default List<KeFuMessageDO> selectListByConversationIdAndReadStatus(Long conversationId, Boolean readStatus) {
+    default List<KeFuMessageDO> selectListByConversationIdAndUserTypeAndReadStatus(Long conversationId, Integer userType,
+                                                                                   Boolean readStatus) {
         return selectList(new LambdaQueryWrapper<KeFuMessageDO>()
                 .eq(KeFuMessageDO::getConversationId, conversationId)
+                .ne(KeFuMessageDO::getSenderType, userType) // 管理员：查询出未读的会员消息，会员：查询出未读的客服消息
                 .eq(KeFuMessageDO::getReadStatus, readStatus));
     }
 
@@ -38,7 +40,7 @@ public interface KeFuMessageMapper extends BaseMapperX<KeFuMessageDO> {
                 .in(KeFuMessageDO::getId, ids));
     }
 
-    default PageResult<KeFuMessageDO> selectPage(AppKeFuMessagePageReqVO pageReqVO){
+    default PageResult<KeFuMessageDO> selectPage(AppKeFuMessagePageReqVO pageReqVO) {
         return selectPage(pageReqVO, new LambdaQueryWrapperX<KeFuMessageDO>()
                 .eqIfPresent(KeFuMessageDO::getConversationId, pageReqVO.getConversationId())
                 .orderByDesc(KeFuMessageDO::getCreateTime));
diff --git a/yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuMessageServiceImpl.java b/yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuMessageServiceImpl.java
index e11474f91..125628347 100644
--- a/yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuMessageServiceImpl.java
+++ b/yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuMessageServiceImpl.java
@@ -67,7 +67,7 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
         conversationService.updateConversationLastMessage(kefuMessage);
 
         // 3. 发送消息
-        getSelf().sendAsyncMessage(UserTypeEnum.MEMBER.getValue(), conversation.getUserId(), kefuMessage);
+        getSelf().sendAsyncMessageToMember(conversation.getUserId(), KEFU_MESSAGE_TYPE, kefuMessage);
         return kefuMessage.getId();
     }
 
@@ -83,7 +83,7 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
         // 2. 更新会话消息冗余
         conversationService.updateConversationLastMessage(kefuMessage);
         // 3. 发送消息
-        getSelf().sendAsyncMessageToAdmin(kefuMessage);
+        getSelf().sendAsyncMessageToAdmin(KEFU_MESSAGE_TYPE, kefuMessage);
         return kefuMessage.getId();
     }
 
@@ -97,7 +97,7 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
             throw exception(KEFU_CONVERSATION_NOT_EXISTS);
         }
         // 1.3 查询会话所有的未读消息 (tips: 多个客服，一个人点了，就都点了)
-        List<KeFuMessageDO> messageList = keFuMessageMapper.selectListByConversationIdAndReadStatus(conversationId, Boolean.FALSE);
+        List<KeFuMessageDO> messageList = keFuMessageMapper.selectListByConversationIdAndUserTypeAndReadStatus(conversationId, userType, Boolean.FALSE);
         if (CollUtil.isEmpty(messageList)) {
             return;
         }
@@ -109,10 +109,11 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
         conversationService.updateAdminUnreadMessageCountToZero(conversationId);
 
         // 2.3 发送消息通知会员，管理员已读 -> 会员更新发送的消息状态
-        // TODO @puhui999：待定~
         KeFuMessageDO keFuMessage = getFirst(filterList(messageList, message -> UserTypeEnum.MEMBER.getValue().equals(message.getSenderType())));
         assert keFuMessage != null; // 断言避免警告
-        webSocketSenderApi.sendObject(UserTypeEnum.MEMBER.getValue(), keFuMessage.getSenderId(), KEFU_MESSAGE_ADMIN_READ, StrUtil.EMPTY);
+        getSelf().sendAsyncMessageToMember(keFuMessage.getSenderId(), KEFU_MESSAGE_ADMIN_READ, StrUtil.EMPTY);
+        // 2.4 通知所有管理员消息已读
+        getSelf().sendAsyncMessageToAdmin(KEFU_MESSAGE_ADMIN_READ, StrUtil.EMPTY);
     }
 
     private void validateReceiverExist(Long receiverId, Integer receiverType) {
@@ -125,13 +126,13 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
     }
 
     @Async
-    public void sendAsyncMessage(Integer userType, Long userId, Object content) {
-        webSocketSenderApi.sendObject(userType, userId, KEFU_MESSAGE_TYPE, content);
+    public void sendAsyncMessageToMember(Long userId, String messageType, Object content) {
+        webSocketSenderApi.sendObject(UserTypeEnum.MEMBER.getValue(), userId, messageType, content);
     }
 
     @Async
-    public void sendAsyncMessageToAdmin(Object content) {
-        webSocketSenderApi.sendObject(UserTypeEnum.ADMIN.getValue(), KEFU_MESSAGE_TYPE, content);
+    public void sendAsyncMessageToAdmin(String messageType, Object content) {
+        webSocketSenderApi.sendObject(UserTypeEnum.ADMIN.getValue(), messageType, content);
     }
 
     @Override